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Jan 30, 2023
We are starting to integrate augmented intelligence (PDF) into our dental claims review process to help process claims more efficiently. This new technology will help improve the speed and accuracy of our claims processing.
Unlike artificial intelligence, augmented intelligence allows for human control, intervention, and oversight in real time. Dental imaging (x-rays), periodontal charting, and provider narratives will be matched against plan benefits, limitations, and guidelines to help us process claims more efficiently.
Many dentists and insurance companies have already started using augmented intelligence. Dentists use the technology to help detect untreated disease, while insurance companies use it for tasks like claims review and fraud, waste, and abuse monitoring.
Please contact your sales representative if you would like more information.
A Federal rule finalized on March 28 modifies the requirements for Short Term Plans. These rules limit the length of time Short Term Plans can remain in place with effective dates after September 1, 2024. This impacts the sales and renewals of our Anthem Enhanced Choice (AEC) plans. Selling n...
Small Businesses are the engine that drives communities across America. This month we honor and celebrate those businesses and commit to our continuing collaboration to build healthy communities where people and businesses thrive. We recently shared this small-business video with your client gro...