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Bookmark the new Broker Launchpad – guiding you to the right tool at the right time.
With 5 being the highest, how would you rate your experience on a scale of 1-5?
Nov 03, 2023
We’ve simplified how you contact us. Now there’s just one toll-free Broker Services number for Small group business and one number for Individual business. These numbers are:
We’ve also added a new interactive voice response system that lets you get quick answers to the questions asked most often without having to wait for a live agent. Answer a couple of brief questions to help us confirm your credentials for that customer and select an option to get the information you need.
You can speak to a live agent anytime by saying “representative.”
The credential validation questions are customer-specific, and they are good for seven days, so you don’t need to complete the authentication process each time you call. You will be asked to verify your credentials for each employer or member. Thank you for your business and for the trust you place in us. If you have questions, contact your Anthem representative.
A Federal rule finalized on March 28 modifies the requirements for Short Term Plans. These rules limit the length of time Short Term Plans can remain in place with effective dates after September 1, 2024. This impacts the sales and renewals of our Anthem Enhanced Choice (AEC) plans. Selling n...
Small Businesses are the engine that drives communities across America. This month we honor and celebrate those businesses and commit to our continuing collaboration to build healthy communities where people and businesses thrive. We recently shared this small-business video with your client gro...