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Feb 13, 2024
Kentucky Anthem members with autism questions should call the customer service number on the back of their ID card first. If they need more help, our service representative can connect the member to a liaison who can investigate benefits and prior authorization, monitor claims, and help with any claims issues.
Services the liaison can investigate include monitoring the adjudication of autism treatment claims and explaining:
Please contact your Anthem Sales Representative for more information.
A Federal rule finalized on March 28 modifies the requirements for Short Term Plans. These rules limit the length of time Short Term Plans can remain in place with effective dates after September 1, 2024. This impacts the sales and renewals of our Anthem Enhanced Choice (AEC) plans. Selling n...
Small Businesses are the engine that drives communities across America. This month we honor and celebrate those businesses and commit to our continuing collaboration to build healthy communities where people and businesses thrive. We recently shared this small-business video with your client gro...